Salesforce CRM is a cloud-based customer relationship management (CRM) software that helps businesses track and manage their customer interactions and data. It offers a range of features, including sales force automation, marketing automation, customer service, and analytics.
The cost of Salesforce CRM varies depending on the edition and features required. The Essentials edition, which is designed for small businesses, starts at $25 per user per month. The Professional edition, which is designed for mid-sized businesses, starts at $75 per user per month. The Enterprise edition, which is designed for large businesses, starts at $150 per user per month. Salesforce also offers a number of add-on products and services, such as Salesforce Analytics, Salesforce Marketing Cloud, and Salesforce Service Cloud. The cost of these products and services varies depending on the specific features required.