add_property( 'content', '"."' );
			$css->add_property( 'display', 'block' );
			$css->add_property( 'overflow', 'hidden' );
			$css->add_property( 'visibility', 'hidden' );
			$css->add_property( 'font-size', '0px' );
			$css->add_property( 'line-height', '0px' );
			$css->add_property( 'width', '0px' );
			$css->add_property( 'height', '0px' );

			$css->set_selector( '.secondary-navigation .inside-navigation:after' );
			$css->add_property( 'clear', 'both' );
		}
	}

	if ( version_compare( GP_PREMIUM_VERSION, '1.12.0-alpha.1', '<' ) ) {
		if ( defined( 'GENERATE_MENU_PLUS_VERSION' ) && function_exists( 'generate_menu_plus_get_defaults' ) ) {
			$menu_plus_settings = wp_parse_args(
				get_option( 'generate_menu_plus_settings', array() ),
				generate_menu_plus_get_defaults()
			);

			if ( generate_is_using_flexbox() && ( 'true' === $menu_plus_settings['sticky_menu'] || 'desktop' === $menu_plus_settings['sticky_menu'] || 'mobile' === $menu_plus_settings['sticky_menu'] || 'enable' === $menu_plus_settings['mobile_header_sticky'] ) ) {
				if ( generate_has_inline_mobile_toggle() ) {
					$css->start_media_query( generate_get_media_query( 'mobile-menu' ) );

					$css->set_selector( '#sticky-placeholder' );
					$css->add_property( 'height', '0' );
					$css->add_property( 'overflow', 'hidden' );

					$css->set_selector( '.has-inline-mobile-toggle #site-navigation.toggled' );
					$css->add_property( 'margin-top', '0' );

					$css->set_selector( '.has-inline-mobile-menu #site-navigation.toggled .main-nav > ul' );
					$css->add_property( 'top', '1.5em' );

					$css->stop_media_query();
				}

				if ( 'desktop' === $menu_plus_settings['sticky_menu'] ) {
					$css->set_selector( '.sticky-enabled .gen-sidebar-nav.is_stuck .main-navigation' );
					$css->add_property( 'margin-bottom', '0' );

					$css->set_selector( '.sticky-enabled .gen-sidebar-nav.is_stuck' );
					$css->add_property( 'z-index', '500' );

					$css->set_selector( '.sticky-enabled .main-navigation.is_stuck' );
					$css->add_property( 'box-shadow', '0 2px 2px -2px rgba(0, 0, 0, .2)' );

					$css->set_selector( '.navigation-stick:not(.gen-sidebar-nav)' );
					$css->add_property( 'left', '0' );
					$css->add_property( 'right', '0' );
					$css->add_property( 'width', '100% !important' );

					$css->set_selector( '.both-sticky-menu .main-navigation:not(#mobile-header).toggled .main-nav > ul,.mobile-sticky-menu .main-navigation:not(#mobile-header).toggled .main-nav > ul,.mobile-header-sticky #mobile-header.toggled .main-nav > ul' );
					$css->add_property( 'position', 'absolute' );
					$css->add_property( 'left', '0' );
					$css->add_property( 'right', '0' );
					$css->add_property( 'z-index', '999' );
				}

				$css->set_selector( '.nav-float-right .navigation-stick' );
				$css->add_property( 'width', '100% !important' );
				$css->add_property( 'left', '0' );

				$css->set_selector( '.nav-float-right .navigation-stick .navigation-branding' );
				$css->add_property( 'margin-right', 'auto' );

				if ( ! $menu_plus_settings['navigation_as_header'] ) {
					$header_left = 40;
					$header_right = 40;
					$mobile_header_left = 30;
					$mobile_header_right = 30;

					if ( function_exists( 'generate_spacing_get_defaults' ) ) {
						$spacing_settings = wp_parse_args(
							get_option( 'generate_spacing_settings', array() ),
							generate_spacing_get_defaults()
						);

						$header_left = $spacing_settings['header_left'];
						$header_right = $spacing_settings['header_right'];
						$mobile_header_left = $spacing_settings['mobile_header_left'];
						$mobile_header_right = $spacing_settings['mobile_header_right'];
					}

					if ( function_exists( 'generate_is_using_flexbox' ) && generate_is_using_flexbox() ) {
						if ( function_exists( 'generate_get_option' ) && 'text' === generate_get_option( 'container_alignment' ) ) {
							$css->set_selector( '.main-navigation.navigation-stick .inside-navigation.grid-container' );
							$css->add_property( 'padding-left', $header_left, false, 'px' );
							$css->add_property( 'padding-right', $header_right, false, 'px' );

							$css->start_media_query( generate_get_media_query( 'mobile-menu' ) );
							$css->set_selector( '.main-navigation.navigation-stick .inside-navigation.grid-container' );
							$css->add_property( 'padding-left', $mobile_header_left, false, 'px' );
							$css->add_property( 'padding-right', $mobile_header_right, false, 'px' );
							$css->stop_media_query();
						}
					}
				}

				$css->set_selector( '.nav-float-right .main-navigation.has-branding:not([class*="nav-align-"]):not(.mobile-header-navigation) .menu-bar-items,.nav-float-right .main-navigation.has-sticky-branding.navigation-stick:not([class*="nav-align-"]):not(.mobile-header-navigation) .menu-bar-items' );
				$css->add_property( 'margin-left', '0' );
			}

			if ( generate_has_inline_mobile_toggle() && 'false' !== $menu_plus_settings['slideout_menu'] ) {
				$css->set_selector( '.slideout-mobile .has-inline-mobile-toggle #site-navigation.toggled,.slideout-both .has-inline-mobile-toggle #site-navigation.toggled' );
				$css->add_property( 'margin-top', '0' );
			}

			if ( 'font' === generate_get_option( 'icons' ) ) {
				$css->set_selector( '.main-navigation .slideout-toggle a:before,.slide-opened .slideout-overlay .slideout-exit:before' );
				$css->add_property( 'font-family', 'GeneratePress' );

				$css->set_selector( '.slideout-navigation .dropdown-menu-toggle:before' );
				$css->add_property( 'content', '"\f107" !important' );

				$css->set_selector( '.slideout-navigation .sfHover > a .dropdown-menu-toggle:before' );
				$css->add_property( 'content', '"\f106" !important' );
			}

			if ( generate_is_using_flexbox() && $menu_plus_settings['navigation_as_header'] ) {
				$content_left = 40;
				$content_right = 40;

				if ( function_exists( 'generate_spacing_get_defaults' ) ) {
					$spacing_settings = wp_parse_args(
						get_option( 'generate_spacing_settings', array() ),
						generate_spacing_get_defaults()
					);

					$content_left = $spacing_settings['content_left'];
					$content_right = $spacing_settings['content_right'];
				}

				if ( 'text' === generate_get_option( 'container_alignment' ) ) {
					$css->set_selector( '.main-navigation.has-branding .inside-navigation.grid-container, .main-navigation.has-branding .inside-navigation.grid-container' );
					$css->add_property( 'padding', generate_padding_css( 0, $content_right, 0, $content_left ) );
				}

				$css->set_selector( '.navigation-branding' );
				$css->add_property( 'margin-left', '10px' );

				$css->set_selector( '.navigation-branding .main-title, .mobile-header-navigation .site-logo' );
				$css->add_property( 'margin-left', '10px' );

				if ( is_rtl() ) {
					$css->set_selector( '.navigation-branding' );
					$css->add_property( 'margin-left', 'auto' );
					$css->add_property( 'margin-right', '10px' );

					$css->set_selector( '.navigation-branding .main-title, .mobile-header-navigation .site-logo' );
					$css->add_property( 'margin-right', '10px' );
					$css->add_property( 'margin-left', '0' );
				}

				$css->set_selector( '.navigation-branding > div + .main-title' );
				$css->add_property( 'margin-left', '10px' );

				if ( is_rtl() ) {
					$css->set_selector( '.navigation-branding > div + .main-title' );
					$css->add_property( 'margin-right', '10px' );
				}

				$css->set_selector( '.has-branding .navigation-branding img' );
				$css->add_property( 'margin', '0' );

				$css->start_media_query( generate_get_media_query( 'mobile-menu' ) );
				if ( 'text' === generate_get_option( 'container_alignment' ) ) {
					$css->set_selector( '.main-navigation.has-branding .inside-navigation.grid-container' );
					$css->add_property( 'padding', '0' );
				}
				$css->stop_media_query();
			}
		}

		if ( defined( 'GENERATE_SPACING_VERSION' ) ) {
			if ( generate_is_using_flexbox() ) {
				$css->set_selector( '#footer-widgets, .site-info' );
				$css->add_property( 'padding', '0' );
			}
		}

		if ( defined( 'GENERATE_SECONDARY_NAV_VERSION' ) ) {
			if ( generate_is_using_flexbox() && has_nav_menu( 'secondary' ) ) {
				if ( 'text' === generate_get_option( 'container_alignment' ) && function_exists( 'generate_secondary_nav_get_defaults' ) ) {
					$secondary_nav_settings = wp_parse_args(
						get_option( 'generate_secondary_nav_settings', array() ),
						generate_secondary_nav_get_defaults()
					);

					$spacing_settings = wp_parse_args(
						get_option( 'generate_spacing_settings', array() ),
						generate_spacing_get_defaults()
					);

					$navigation_left_padding = absint( $spacing_settings['header_left'] ) - absint( $secondary_nav_settings['secondary_menu_item'] );
					$navigation_right_padding = absint( $spacing_settings['header_right'] ) - absint( $secondary_nav_settings['secondary_menu_item'] );

					$css->set_selector( '.secondary-nav-below-header .secondary-navigation .inside-navigation.grid-container, .secondary-nav-above-header .secondary-navigation .inside-navigation.grid-container' );
					$css->add_property( 'padding', generate_padding_css( 0, $navigation_right_padding, 0, $navigation_left_padding ) );
				}
			}
		}

		if ( generate_is_using_flexbox() && defined( 'GENERATE_FONT_VERSION' ) && function_exists( 'generate_get_default_fonts' ) ) {
			$font_settings = wp_parse_args(
				get_option( 'generate_settings', array() ),
				generate_get_default_fonts()
			);

			if ( isset( $font_settings['tablet_navigation_font_size'] ) && '' !== $font_settings['tablet_navigation_font_size'] ) {
				$css->start_media_query( generate_get_media_query( 'tablet' ) );
				$css->set_selector( '.main-navigation .menu-toggle' );
				$css->add_property( 'font-size', absint( $font_settings['tablet_navigation_font_size'] ), false, 'px' );
				$css->stop_media_query();
			}

			if ( isset( $font_settings['mobile_navigation_font_size'] ) && '' !== $font_settings['mobile_navigation_font_size'] ) {
				$css->start_media_query( generate_get_media_query( 'mobile-menu' ) );
				$css->set_selector( '.main-navigation .menu-toggle' );
				$css->add_property( 'font-size', absint( $font_settings['mobile_navigation_font_size'] ), false, 'px' );
				$css->stop_media_query();
			}
		}

		if ( ! generate_show_title() ) {
			$css->set_selector( '.page .entry-content' )->add_property( 'margin-top', '0px' );

			if ( is_single() ) {
				if ( ! apply_filters( 'generate_post_author', true ) && ! apply_filters( 'generate_post_date', true ) ) {
					$css->set_selector( '.single .entry-content' )->add_property( 'margin-top', '0' );
				}
			}
		}
	}

	if ( $css->css_output() ) {
		wp_add_inline_style( 'generate-style', $css->css_output() );
	}
}

add_filter( 'generate_menu_item_dropdown_arrow_direction', 'generate_set_pro_menu_item_arrow_directions', 10, 3 );
/**
 * Set the menu item arrow directions for Secondary and Slideout navs.
 *
 * @since 3.0.0
 * @param string $arrow_direction The current direction.
 * @param object $args The args for the current menu.
 * @param int    $depth The current depth of the menu item.
 */
function generate_set_pro_menu_item_arrow_directions( $arrow_direction, $args, $depth ) {
	if ( function_exists( 'generate_secondary_nav_get_defaults' ) && 'secondary' === $args->theme_location ) {
		$settings = wp_parse_args(
			get_option( 'generate_secondary_nav_settings', array() ),
			generate_secondary_nav_get_defaults()
		);

		if ( 0 !== $depth ) {
			$arrow_direction = 'right';

			if ( 'left' === $settings['secondary_nav_dropdown_direction'] ) {
				$arrow_direction = 'left';
			}
		}

		if ( 'secondary-nav-left-sidebar' === $settings['secondary_nav_position_setting'] ) {
			$arrow_direction = 'right';

			if ( 'both-right' === generate_get_layout() ) {
				$arrow_direction = 'left';
			}
		}

		if ( 'secondary-nav-right-sidebar' === $settings['secondary_nav_position_setting'] ) {
			$arrow_direction = 'left';

			if ( 'both-left' === generate_get_layout() ) {
				$arrow_direction = 'right';
			}
		}

		if ( 'hover' !== generate_get_option( 'nav_dropdown_type' ) ) {
			$arrow_direction = 'down';
		}
	}

	return $arrow_direction;
}

add_filter( 'generate_menu_plus_option_defaults', 'generate_set_menu_plus_compat_defaults' );
/**
 * Set defaults in our pro Menu Plus module.
 *
 * @since 3.0.0
 * @param array $defaults The existing defaults.
 */
function generate_set_menu_plus_compat_defaults( $defaults ) {
	if ( generate_has_inline_mobile_toggle() ) {
		$defaults['mobile_menu_label'] = '';
	}

	return $defaults;
}

add_filter( 'generate_spacing_option_defaults', 'generate_set_spacing_compat_defaults', 20 );
/**
 * Set defaults in our pro Spacing module.
 *
 * @since 3.0.0
 * @param array $defaults The existing defaults.
 */
function generate_set_spacing_compat_defaults( $defaults ) {
	$defaults['mobile_header_top'] = '';
	$defaults['mobile_header_bottom'] = '';
	$defaults['mobile_header_right'] = '30';
	$defaults['mobile_header_left'] = '30';

	$defaults['mobile_widget_top'] = '30';
	$defaults['mobile_widget_right'] = '30';
	$defaults['mobile_widget_bottom'] = '30';
	$defaults['mobile_widget_left'] = '30';

	$defaults['mobile_footer_widget_container_top'] = '30';
	$defaults['mobile_footer_widget_container_right'] = '30';
	$defaults['mobile_footer_widget_container_bottom'] = '30';
	$defaults['mobile_footer_widget_container_left'] = '30';

	return $defaults;
}

add_filter( 'generate_page_hero_css_output', 'generate_do_pro_page_hero_css', 10, 2 );
/**
 * Add CSS to our premium Page Heroes.
 *
 * @since 3.0.0
 * @param string $css_output Existing CSS.
 * @param array  $options The Header Element options.
 */
function generate_do_pro_page_hero_css( $css_output, $options ) {
	if ( ! defined( 'GP_PREMIUM_VERSION' ) ) {
		return $css_output;
	}

	$new_css = '';

	if ( version_compare( GP_PREMIUM_VERSION, '1.12.0-alpha.1', '<' ) ) {
		$css = new GeneratePress_CSS();

		$padding_inside = false;

		if ( generate_is_using_flexbox() && 'text' === generate_get_option( 'container_alignment' ) ) {
			$padding_inside = true;
		}

		if ( $padding_inside ) {
			$container_width = generate_get_option( 'container_width' );
			$padding_right = '0px';
			$padding_left = '0px';

			if ( $options['padding_right'] ) {
				$padding_right = absint( $options['padding_right'] ) . $options['padding_right_unit'];
			}

			if ( $options['padding_left'] ) {
				$padding_left = absint( $options['padding_left'] ) . $options['padding_left_unit'];
			}

			$css->set_selector( '.page-hero .inside-page-hero.grid-container' );

			$css->add_property(
				'max-width',
				sprintf(
					'calc(%1$s - %2$s - %3$s)',
					$container_width . 'px',
					$padding_right,
					$padding_left
				)
			);
		}

		if ( generate_is_using_flexbox() && '' !== $options['site_header_merge'] ) {
			if ( 'merge-desktop' === $options['site_header_merge'] ) {
				$css->start_media_query( apply_filters( 'generate_not_mobile_media_query', '(min-width: 769px)' ) );
			}

			if ( $options['navigation_colors'] ) {
				$navigation_background = $options['navigation_background_color'] ? $options['navigation_background_color'] : 'transparent';
				$navigation_background_hover = $options['navigation_background_color_hover'] ? $options['navigation_background_color_hover'] : 'transparent';

				$css->set_selector( '.header-wrap #site-navigation:not(.toggled), .header-wrap #mobile-header:not(.toggled):not(.navigation-stick), .has-inline-mobile-toggle .mobile-menu-control-wrapper' );
				$css->add_property( 'background', $navigation_background );

				$css->set_selector( '.main-navigation:not(.toggled):not(.navigation-stick) .menu-bar-item:not(.close-search) > a' );
				$css->add_property( 'color', esc_attr( $options['navigation_text_color'] ) );

				$css->set_selector( '.header-wrap #site-navigation:not(.toggled) .menu-bar-item:not(.close-search):hover > a, .header-wrap #mobile-header:not(.toggled) .menu-bar-item:not(.close-search):hover > a, .header-wrap #site-navigation:not(.toggled) .menu-bar-item:not(.close-search).sfHover > a, .header-wrap #mobile-header:not(.toggled) .menu-bar-item:not(.close-search).sfHover > a' );
				$css->add_property( 'background', $navigation_background_hover );

				if ( '' !== $options['navigation_text_color_hover'] ) {
					$css->add_property( 'color', esc_attr( $options['navigation_text_color_hover'] ) );
				} else {
					$css->add_property( 'color', esc_attr( $options['navigation_text_color'] ) );
				}
			}

			if ( 'merge-desktop' === $options['site_header_merge'] ) {
				$css->stop_media_query();
			}
		}

		if ( $css->css_output() ) {
			$new_css = $css->css_output();
		}
	}

	return $css_output . $new_css;
}

add_action( 'customize_register', 'generate_pro_compat_customize_register', 100 );
/**
 * Alter some Customizer options in the pro version.
 *
 * @since 3.0.0
 * @param object $wp_customize The Customizer object.
 */
function generate_pro_compat_customize_register( $wp_customize ) {
	if ( ! defined( 'GP_PREMIUM_VERSION' ) ) {
		return;
	}

	if ( version_compare( GP_PREMIUM_VERSION, '1.12.0-alpha.1', '<' ) ) {
		if ( $wp_customize->get_setting( 'generate_spacing_settings[separator]' ) ) {
			$wp_customize->get_setting( 'generate_spacing_settings[separator]' )->transport = 'refresh';
		}

		if ( $wp_customize->get_setting( 'generate_spacing_settings[right_sidebar_width]' ) ) {
			$wp_customize->get_setting( 'generate_spacing_settings[right_sidebar_width]' )->transport = 'refresh';
		}

		if ( $wp_customize->get_setting( 'generate_spacing_settings[left_sidebar_width]' ) ) {
			$wp_customize->get_setting( 'generate_spacing_settings[left_sidebar_width]' )->transport = 'refresh';
		}

		if ( $wp_customize->get_setting( 'generate_spacing_settings[footer_widget_container_top]' ) ) {
			$wp_customize->get_setting( 'generate_spacing_settings[footer_widget_container_top]' )->transport = 'refresh';
		}

		if ( $wp_customize->get_setting( 'generate_spacing_settings[footer_widget_container_right]' ) ) {
			$wp_customize->get_setting( 'generate_spacing_settings[footer_widget_container_right]' )->transport = 'refresh';
		}

		if ( $wp_customize->get_setting( 'generate_spacing_settings[footer_widget_container_bottom]' ) ) {
			$wp_customize->get_setting( 'generate_spacing_settings[footer_widget_container_bottom]' )->transport = 'refresh';
		}

		if ( $wp_customize->get_setting( 'generate_spacing_settings[footer_widget_container_left]' ) ) {
			$wp_customize->get_setting( 'generate_spacing_settings[footer_widget_container_left]' )->transport = 'refresh';
		}

		if ( $wp_customize->get_setting( 'generate_spacing_settings[mobile_footer_widget_container_top]' ) ) {
			$wp_customize->get_setting( 'generate_spacing_settings[mobile_footer_widget_container_top]' )->transport = 'refresh';
		}

		if ( $wp_customize->get_setting( 'generate_spacing_settings[mobile_footer_widget_container_right]' ) ) {
			$wp_customize->get_setting( 'generate_spacing_settings[mobile_footer_widget_container_right]' )->transport = 'refresh';
		}

		if ( $wp_customize->get_setting( 'generate_spacing_settings[mobile_footer_widget_container_bottom]' ) ) {
			$wp_customize->get_setting( 'generate_spacing_settings[mobile_footer_widget_container_bottom]' )->transport = 'refresh';
		}

		if ( $wp_customize->get_setting( 'generate_spacing_settings[mobile_footer_widget_container_left]' ) ) {
			$wp_customize->get_setting( 'generate_spacing_settings[mobile_footer_widget_container_left]' )->transport = 'refresh';
		}

		if ( $wp_customize->get_setting( 'generate_spacing_settings[footer_top]' ) ) {
			$wp_customize->get_setting( 'generate_spacing_settings[footer_top]' )->transport = 'refresh';
		}

		if ( $wp_customize->get_setting( 'generate_spacing_settings[footer_right]' ) ) {
			$wp_customize->get_setting( 'generate_spacing_settings[footer_right]' )->transport = 'refresh';
		}

		if ( $wp_customize->get_setting( 'generate_spacing_settings[footer_bottom]' ) ) {
			$wp_customize->get_setting( 'generate_spacing_settings[footer_bottom]' )->transport = 'refresh';
		}

		if ( $wp_customize->get_setting( 'generate_spacing_settings[footer_left]' ) ) {
			$wp_customize->get_setting( 'generate_spacing_settings[footer_left]' )->transport = 'refresh';
		}
	}

	if ( $wp_customize->get_panel( 'generate_typography_panel' ) ) {
		$wp_customize->get_panel( 'generate_typography_panel' )->active_callback = function() {
			if ( generate_is_using_dynamic_typography() ) {
				return false;
			}

			return true;
		};
	}
}

add_action( 'wp', 'generate_do_pro_compatibility_setup' );
/**
 * Do basic compatibility with GP Premium versions.
 *
 * @since 3.0.0
 */
function generate_do_pro_compatibility_setup() {
	if ( ! defined( 'GP_PREMIUM_VERSION' ) ) {
		return;
	}

	if ( version_compare( GP_PREMIUM_VERSION, '1.12.0-alpha.1', '<' ) ) {
		// Fix Elements removing archive post titles.
		if ( function_exists( 'generate_premium_do_elements' ) && ! is_singular() ) {
			add_filter( 'generate_show_title', '__return_true', 20 );
		}
	}

	if ( generate_is_using_dynamic_typography() ) {
		remove_action( 'wp_enqueue_scripts', 'generate_enqueue_google_fonts', 0 );
		remove_action( 'wp_enqueue_scripts', 'generate_typography_premium_css', 100 );
		remove_filter( 'generate_external_dynamic_css_output', 'generate_typography_add_to_external_stylesheet' );
	}
}

add_filter( 'generate_has_active_menu', 'generate_do_pro_active_menus' );
/**
 * Tell GP about our active pro menus.
 *
 * @since 3.1.0
 * @param boolean $has_active_menu Whether we have an active menu.
 */
function generate_do_pro_active_menus( $has_active_menu ) {
	if ( ! defined( 'GP_PREMIUM_VERSION' ) ) {
		return $has_active_menu;
	}

	if ( version_compare( GP_PREMIUM_VERSION, '2.1.0-alpha.1', '<' ) ) {
		if ( function_exists( 'generate_menu_plus_get_defaults' ) ) {
			$menu_plus_settings = wp_parse_args(
				get_option( 'generate_menu_plus_settings', array() ),
				generate_menu_plus_get_defaults()
			);

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<article id="post-2780" class="post-2780 post type-post status-publish format-standard hentry category-crm tag-software tag-ticketing" itemtype="https://schema.org/CreativeWork" itemscope>
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				<h1 class="entry-title" itemprop="headline">The Ultimate CRM Ticketing Software: Streamline Your Support</h1>		<div class="entry-meta">
			<span class="posted-on"><time class="entry-date published" datetime="2024-08-09T15:41:28+00:00" itemprop="datePublished">August 9, 2024</time></span> <span class="byline">by <span class="author vcard" itemprop="author" itemtype="https://schema.org/Person" itemscope><a class="url fn n" href="https://crmdex.tech/author/admin/" title="View all posts by admin" rel="author" itemprop="url"><span class="author-name" itemprop="name">admin</span></a></span></span> 		</div>
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<figure>
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<p>
  <br />
  <b>CRM ticketing software</b> is a cloud-based customer relationship management (CRM) system or feature that helps businesses track, manage, and resolve customer service requests and issues. It provides a centralized platform for customer support teams to manage all customer interactions and communications, prioritize and assign tickets, track progress, and measure performance.
</p>
<p>
  CRM ticketing software offers several benefits, including improved customer satisfaction, faster issue resolution, increased efficiency, and better visibility into customer interactions. It can also help businesses identify trends and patterns in customer issues and improve their products or services accordingly.
</p>
<p><span id="more-2780"></span></p>
<p>
  The history of CRM ticketing software can be traced back to the early days of customer relationship management (CRM) systems. As businesses began to adopt CRM systems, they realized the need for a dedicated tool to manage customer service requests and issues. This led to the development of CRM ticketing software as a standalone product or as a feature within CRM systems.
</p>
<h2>
  CRM Ticketing Software<br />
</h2>
<p>
  CRM ticketing software is a vital tool for businesses that want to provide excellent customer service. It can help businesses track, manage, and resolve customer issues quickly and efficiently.
</p>
<ul>
<li>
    <b>Centralized platform:</b> CRM ticketing software provides a single, centralized platform for customer support teams to manage all customer interactions and communications.
  </li>
<li>
    <b>Improved efficiency:</b> CRM ticketing software can help businesses improve efficiency by automating tasks, such as ticket assignment and escalation.
  </li>
<li>
    <b>Increased visibility:</b> CRM ticketing software provides businesses with increased visibility into customer interactions, which can help them identify trends and patterns.
  </li>
<li>
    <b>Faster issue resolution:</b> CRM ticketing software can help businesses resolve customer issues faster by providing a streamlined process for tracking and managing tickets.
  </li>
<li>
    <b>Improved customer satisfaction:</b> CRM ticketing software can help businesses improve customer satisfaction by providing a better customer experience.
  </li>
<li>
    <b>Better decision-making:</b> CRM ticketing software can provide businesses with valuable data and insights that can help them make better decisions about their products and services.
  </li>
</ul>
<p>
  Overall, CRM ticketing software is a valuable tool for businesses that want to provide excellent customer service. It can help businesses improve efficiency, increase visibility, resolve issues faster, and improve customer satisfaction.
</p>
<h3>
  Centralized platform<br />
</h3>
<p>
  A centralized platform is a key feature of CRM ticketing software. It provides a single, unified view of all customer interactions and communications, regardless of channel. This enables customer support teams to track, manage, and resolve customer issues more efficiently and effectively.
</p>
<ul>
<li>
    <strong>Improved efficiency:</strong> A centralized platform eliminates the need for customer support teams to manage multiple systems or tools to track customer interactions. This can save time and improve efficiency.
  </li>
<li>
    <strong>Increased visibility:</strong> A centralized platform provides customer support teams with a complete view of all customer interactions. This can help them identify trends and patterns, and make better decisions about how to improve customer service.
  </li>
<li>
    <strong>Faster issue resolution:</strong> A centralized platform can help customer support teams resolve customer issues faster by providing them with all the information they need in one place.
  </li>
<li>
    <strong>Improved customer satisfaction:</strong> A centralized platform can help customer support teams provide a better customer experience by enabling them to resolve issues quickly and efficiently.
  </li>
</ul>
<p>
  Overall, a centralized platform is an essential feature of CRM ticketing software. It can help businesses improve efficiency, increase visibility, resolve issues faster, and improve customer satisfaction.
</p>
<h3>
  Improved efficiency<br />
</h3>
<p>
  Improved efficiency is a key benefit of CRM ticketing software. By automating tasks, such as ticket assignment and escalation, CRM ticketing software can help businesses save time and improve productivity.
</p>
<p>
  For example, a CRM ticketing system can automatically assign tickets to the most appropriate customer support representative based on their skills and availability. This can help to ensure that tickets are resolved quickly and efficiently. Additionally, CRM ticketing software can automatically escalate tickets to a higher level of support if they are not resolved within a certain timeframe. This can help to ensure that critical issues are addressed promptly.
</p>
<p>
  The improved efficiency offered by CRM ticketing software can have a significant impact on a business&#8217;s bottom line. By saving time and improving productivity, businesses can reduce their costs and improve their profitability.
<div style="clear:both; margin-top:0em; margin-bottom:1em;"><a href="https://crmdex.tech/best-real-estate-crm-free/" target="_blank" rel="dofollow" class="u94edb0a7da704462da8abff3fdd9de78"><!-- INLINE RELATED POSTS 1/3 //--><style> .u94edb0a7da704462da8abff3fdd9de78 { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:inherit; border:0!important; border-left:4px solid inherit!important; text-decoration:none; } .u94edb0a7da704462da8abff3fdd9de78:active, .u94edb0a7da704462da8abff3fdd9de78:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .u94edb0a7da704462da8abff3fdd9de78 { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .u94edb0a7da704462da8abff3fdd9de78 .ctaText { font-weight:bold; color:inherit; text-decoration:none; font-size: 16px; } .u94edb0a7da704462da8abff3fdd9de78 .postTitle { color:inherit; text-decoration: underline!important; font-size: 16px; } .u94edb0a7da704462da8abff3fdd9de78:hover .postTitle { text-decoration: underline!important; } </style><div style="padding-left:1em; padding-right:1em;"><span class="ctaText">See also</span>&nbsp; <span class="postTitle">The Ultimate Guide to Free Real Estate CRM Solutions</span></div></a></div></p>
<h3>
  Increased visibility<br />
</h3>
<p>
  Increased visibility is a key benefit of CRM ticketing software. By providing businesses with a centralized platform to track and manage all customer interactions, CRM ticketing software can help businesses gain a better understanding of their customers&#8217; needs and behaviors. This information can then be used to identify trends and patterns, which can help businesses improve their products and services, and target their marketing and sales efforts more effectively.
</p>
<ul>
<li>
    <strong>Improved decision-making:</strong> With increased visibility into customer interactions, businesses can make better decisions about their products and services. For example, a business might use CRM ticketing software to track customer feedback and identify common issues. This information can then be used to improve the product or service, or to develop new products and services that meet the needs of customers.
  </li>
<li>
    <strong>Targeted marketing and sales:</strong> CRM ticketing software can also be used to target marketing and sales efforts more effectively. By understanding the needs and behaviors of their customers, businesses can develop more targeted marketing campaigns and sales pitches. This can lead to increased sales and improved customer satisfaction.
  </li>
<li>
    <strong>Improved customer service:</strong> Increased visibility into customer interactions can also help businesses improve their customer service. By tracking customer interactions, businesses can identify common issues and trends. This information can then be used to develop better customer service policies and procedures.
  </li>
</ul>
<p>
  Overall, increased visibility is a key benefit of CRM ticketing software. By providing businesses with a centralized platform to track and manage all customer interactions, CRM ticketing software can help businesses gain a better understanding of their customers&#8217; needs and behaviors. This information can then be used to improve products and services, target marketing and sales efforts more effectively, and improve customer service.
</p>
<h3>
  Faster issue resolution<br />
</h3>
<p>
  Faster issue resolution is a key benefit of CRM ticketing software. By providing a streamlined process for tracking and managing tickets, CRM ticketing software can help businesses resolve customer issues more quickly and efficiently.
</p>
<p>
  A streamlined process for tracking and managing tickets can help businesses in a number of ways. First, it can help to ensure that tickets are assigned to the right person or team. Second, it can help to track the progress of tickets and ensure that they are resolved in a timely manner. Third, it can help to provide visibility into the overall customer service process, which can help businesses to identify areas for improvement.
</p>
<p>
  Faster issue resolution can have a number of benefits for businesses. First, it can help to improve customer satisfaction. When customers have their issues resolved quickly and efficiently, they are more likely to be satisfied with the overall customer service experience. Second, faster issue resolution can help to reduce costs. By resolving issues quickly, businesses can avoid the costs associated with lost customers and repeat calls.
</p>
<p>
  Overall, faster issue resolution is a key benefit of CRM ticketing software. By providing a streamlined process for tracking and managing tickets, CRM ticketing software can help businesses resolve customer issues more quickly and efficiently. This can lead to improved customer satisfaction, reduced costs, and a number of other benefits.
</p>
<h3>
  Improved customer satisfaction<br />
</h3>
<p>
  CRM ticketing software can help businesses improve customer satisfaction in a number of ways. By providing a better customer experience, CRM ticketing software can help businesses increase customer loyalty, reduce churn, and generate more revenue.
</p>
<ul>
<li>
    <strong>Increased customer loyalty:</strong> When customers have a positive experience with a business, they are more likely to become loyal customers. CRM ticketing software can help businesses provide a positive customer experience by ensuring that customer issues are resolved quickly and efficiently.
  </li>
<li>
    <strong>Reduced churn:</strong> Customer churn is the rate at which customers stop doing business with a company. CRM ticketing software can help businesses reduce churn by providing a better customer experience. When customers are satisfied with the service they receive, they are less likely to switch to a competitor.
  </li>
<li>
    <strong>Increased revenue:</strong> Satisfied customers are more likely to make repeat purchases and recommend a business to others. CRM ticketing software can help businesses increase revenue by providing a better customer experience and increasing customer loyalty.
  </li>
</ul>
<div style="clear:both; margin-top:0em; margin-bottom:1em;"><a href="https://crmdex.tech/crm-manager-job-profile/" target="_blank" rel="dofollow" class="uc16ef4fdada26b76ba484bf6a520639b"><!-- INLINE RELATED POSTS 2/3 //--><style> .uc16ef4fdada26b76ba484bf6a520639b { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:inherit; border:0!important; border-left:4px solid inherit!important; text-decoration:none; } .uc16ef4fdada26b76ba484bf6a520639b:active, .uc16ef4fdada26b76ba484bf6a520639b:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .uc16ef4fdada26b76ba484bf6a520639b { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .uc16ef4fdada26b76ba484bf6a520639b .ctaText { font-weight:bold; color:inherit; text-decoration:none; font-size: 16px; } .uc16ef4fdada26b76ba484bf6a520639b .postTitle { color:inherit; text-decoration: underline!important; font-size: 16px; } .uc16ef4fdada26b76ba484bf6a520639b:hover .postTitle { text-decoration: underline!important; } </style><div style="padding-left:1em; padding-right:1em;"><span class="ctaText">See also</span>&nbsp; <span class="postTitle">The Ultimate Guide to CRM Manager Job Responsibilities and Skills</span></div></a></div><p>
  Overall, CRM ticketing software can help businesses improve customer satisfaction in a number of ways. By providing a better customer experience, CRM ticketing software can help businesses increase customer loyalty, reduce churn, and generate more revenue.
</p>
<h3>
  Better decision-making<br />
</h3>
<p>
  CRM ticketing software can provide businesses with valuable data and insights that can help them make better decisions about their products and services. This data can include information about customer preferences, buying habits, and feedback. By analyzing this data, businesses can gain a better understanding of their customers&#8217; needs and wants. This information can then be used to make informed decisions about product development, marketing, and customer service.
</p>
<ul>
<li>
    <strong>Customer preferences:</strong> CRM ticketing software can track customer preferences, such as the products they purchase, the services they use, and the channels they prefer to use for communication. This information can help businesses tailor their products and services to meet the needs of their customers.
  </li>
<li>
    <strong>Buying habits:</strong> CRM ticketing software can track customer buying habits, such as the frequency of their purchases, the average amount they spend, and the products they are most likely to purchase together. This information can help businesses identify opportunities to increase sales and improve customer loyalty.
  </li>
<li>
    <strong>Customer feedback:</strong> CRM ticketing software can collect customer feedback, such as comments, reviews, and complaints. This information can help businesses identify areas where they can improve their products and services.
  </li>
<li>
    <strong>Product development:</strong> The data collected by CRM ticketing software can be used to inform product development decisions. For example, businesses can use this data to identify new product features that customers want, or to improve existing products.
  </li>
</ul>
<p>
  By providing businesses with valuable data and insights, CRM ticketing software can help them make better decisions about their products and services. This can lead to increased sales, improved customer satisfaction, and a competitive advantage.
</p>
<h2>
  CRM Ticketing Software FAQs<br />
</h2>
<p>
  CRM ticketing software is a valuable tool for businesses of all sizes. It can help businesses track, manage, and resolve customer issues quickly and efficiently. However, there are some common questions that businesses have about CRM ticketing software.
</p>
<p><strong><em>Question 1: What is CRM ticketing software?</em></strong></p>
<p>
  CRM ticketing software is a cloud-based customer relationship management (CRM) system or feature that helps businesses track, manage, and resolve customer service requests and issues. It provides a centralized platform for customer support teams to manage all customer interactions and communications, prioritize and assign tickets, track progress, and measure performance.
</p>
<p><strong><em>Question 2: What are the benefits of using CRM ticketing software?</em></strong></p>
<p>
  CRM ticketing software offers several benefits, including improved customer satisfaction, faster issue resolution, increased efficiency, and better visibility into customer interactions. It can also help businesses identify trends and patterns in customer issues and improve their products or services accordingly.
</p>
<p><strong><em>Question 3: How much does CRM ticketing software cost?</em></strong></p>
<p>
  The cost of CRM ticketing software varies depending on the features and functionality offered. However, most CRM ticketing software solutions are priced on a per-user, per-month basis. The cost can range from $10 to $100 per user, per month.
</p>
<p><strong><em>Question 4: What are the best CRM ticketing software solutions?</em></strong></p>
<p>
  There are many different CRM ticketing software solutions available. Some of the most popular options include Salesforce Service Cloud, Zendesk, Freshdesk, and Help Scout.
</p>
<p><strong><em>Question 5: How do I choose the right CRM ticketing software for my business?</em></strong></p>
<p>
  When choosing a CRM ticketing software solution, it is important to consider the size of your business, the number of customer support requests you receive, and your budget. It is also important to make sure that the software you choose integrates with your other business systems, such as your CRM and accounting system.
<div style="clear:both; margin-top:0em; margin-bottom:1em;"><a href="https://crmdex.tech/crm-software-services/" target="_blank" rel="dofollow" class="ucb30b38da95d45219c0f36f001fb9cfe"><!-- INLINE RELATED POSTS 3/3 //--><style> .ucb30b38da95d45219c0f36f001fb9cfe { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:inherit; border:0!important; border-left:4px solid inherit!important; text-decoration:none; } .ucb30b38da95d45219c0f36f001fb9cfe:active, .ucb30b38da95d45219c0f36f001fb9cfe:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .ucb30b38da95d45219c0f36f001fb9cfe { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .ucb30b38da95d45219c0f36f001fb9cfe .ctaText { font-weight:bold; color:inherit; text-decoration:none; font-size: 16px; } .ucb30b38da95d45219c0f36f001fb9cfe .postTitle { color:inherit; text-decoration: underline!important; font-size: 16px; } .ucb30b38da95d45219c0f36f001fb9cfe:hover .postTitle { text-decoration: underline!important; } </style><div style="padding-left:1em; padding-right:1em;"><span class="ctaText">See also</span>&nbsp; <span class="postTitle">The Ultimate Guide to CRM Software Services for Business Success</span></div></a></div></p>
<p><strong><em>Question 6: How do I implement CRM ticketing software?</em></strong></p>
<p>
  Implementing CRM ticketing software can be a complex process. It is important to plan carefully and involve all of the stakeholders in your business. You will need to set up the software, train your staff, and create processes for managing customer support requests.
</p>
<p>
  CRM ticketing software can be a valuable tool for businesses that want to provide excellent customer service. By understanding the answers to these common questions, businesses can make informed decisions about whether or not to invest in CRM ticketing software.
</p>
<p>
  <br />
  <b><em>Transition to the next article section:</em></b> CRM ticketing software can be a valuable tool for businesses of all sizes. However, it is important to choose the right software and implement it correctly in order to realize the full benefits.
</p>
<h2>
  CRM Ticketing Software Tips<br />
</h2>
<p>
  CRM ticketing software can be a valuable tool for businesses of all sizes. However, there are some things you can do to get the most out of your CRM ticketing software.
</p>
<p>
  <strong>Tip 1: Choose the right software for your business.</strong>
</p>
<p>
  There are many different CRM ticketing software solutions available. It is important to choose a solution that is right for the size of your business, the number of customer support requests you receive, and your budget.
</p>
<p>
  <strong>Tip 2: Implement the software correctly.</strong>
</p>
<p>
  Implementing CRM ticketing software can be a complex process. It is important to plan carefully and involve all of the stakeholders in your business. You will need to set up the software, train your staff, and create processes for managing customer support requests.
</p>
<p>
  <strong>Tip 3: Use the software to its full potential.</strong>
</p>
<p>
  CRM ticketing software can do more than just track and manage customer support requests. It can also be used to improve customer satisfaction, identify trends and patterns, and improve your products or services.
</p>
<p>
  <strong>Tip 4: Integrate the software with your other business systems.</strong>
</p>
<p>
  CRM ticketing software can be even more powerful when it is integrated with your other business systems, such as your CRM and accounting system. This will allow you to automate tasks, improve data accuracy, and gain a complete view of your customer interactions.
</p>
<p>
  <strong>Tip 5: Get training and support.</strong>
</p>
<p>
  Most CRM ticketing software vendors offer training and support. This can be a valuable resource to help you get the most out of your software.
</p>
<p>
  <strong>Summary of key takeaways or benefits:</strong>
</p>
<ul>
<li>CRM ticketing software can help you track, manage, and resolve customer support requests more efficiently.
  </li>
<li>There are many different CRM ticketing software solutions available. It is important to choose a solution that is right for your business.
  </li>
<li>Implementing CRM ticketing software can be a complex process. It is important to plan carefully and involve all of the stakeholders in your business.
  </li>
<li>CRM ticketing software can be used to improve customer satisfaction, identify trends and patterns, and improve your products or services.
  </li>
<li>Most CRM ticketing software vendors offer training and support. This can be a valuable resource to help you get the most out of your software.
  </li>
</ul>
<p>
  <strong>Transition to the article&#8217;s conclusion:</strong>
</p>
<p>
  By following these tips, you can get the most out of your CRM ticketing software and improve your customer service.
</p>
<h2>
  Conclusion<br />
</h2>
<p>
  CRM ticketing software is a powerful tool that can help businesses of all sizes improve their customer service. By providing a centralized platform to track, manage, and resolve customer issues, CRM ticketing software can help businesses improve efficiency, increase visibility, resolve issues faster, and improve customer satisfaction. By following the tips outlined in this article, you can get the most out of your CRM ticketing software and improve your customer service.
</p>
<p>
  In today&#8217;s competitive business environment, it is more important than ever to provide excellent customer service. CRM ticketing software can help businesses do just that. By investing in CRM ticketing software, businesses can improve the customer experience, increase customer loyalty, and grow their business.
</p>
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